People Stories: Diversity Travel

October 26, 2015

Case Study: Diversity Travel

As one of the ten fastest-growing travel management companies in the United Kingdom – as reported in Buying Business Travel’s ’50 Leading TMCs’ survey (June 2014) – it’s quite clear that Diversity Travel is ‘going somewhere’ (if you’ll pardon the pun).

The award-winning travel management company specialises in providing fully-integrated travel services to organisations in the charity, academic and non-profit sectors, and in September 2014 was voted Business Travel Agency of the Year in the TTG Travel Awards.

“Our Favourite Feature is the Holiday Planner”

Kay Gembarski, of Diversity Travel, told us that they adopted People because of all the features on offer. After using the system for a while, they quickly came to realise that their favourite feature by far was the Holiday planner (perhaps that’s because they’re a travel company!), and that the HR system gave them a lot more free time than they had before.

But it wasn’t just the free time and the great features that impressed Diversity Travel – they were also impressed with the quick, easy insights they were able to generate about their workforce.

“The heatmap shows absence patterns and helps us identify and monitor any potential issues” explains Kay, “and the straightforward query function lets us quickly provide a range of other in-depth reports”.

Kay also laughs that the ‘Thanks’ functionality is likely to lift the mood of their staff and provide smiles throughout the office.

“The Support has Been Great!”

As well as all of the practical benefits People has brought Diversity Travel, Kay also told us that the support provided by the People HR team “has been great and needs mentioning”. She told us that “the account management has been brilliant, no query or question is too small and the team are always really helpful”.

We’re proud that our hard work has been noticed amidst the great features within our HR system – we’re real people who don’t mind taking the occasional compliment. Thanks Diversity Travel!


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