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Little Moons Elevates Employee Experience with Access PeopleHR

Little Moons, the beloved snacking treat known for its unique mochi-wrapped gelato, has rapidly grown from a small family business supplying London's top restaurants to a global sensation. Following a viral moment on TikTok during COVID-19, their delicious mochi is now available worldwide. 

With a dedicated team of skilled mochi makers at their Park Royal factory and a supportive staff at their Farringdon office, Little Moons prides itself on its innovative product and its people. Their HR journey began with the implementation of PHR for core HR needs, setting the stage for further enhancements in employee experience. 

Posted 14/08/2025

The Challenge: Scaling HR and Rewards for Rapid Growth 

As Little Moons experienced exponential growth, the company faced increasing complexities in managing its expanding workforce.  

"We came up against increasing challenges in managing our expanding workforce," states Litle Moons Reward and Payroll Advisor, Supria Premgi. The existing HR operations, while functional, needed a solution that could scale quickly and efficiently to keep pace with the company's dynamic expansion. A key challenge was the fragmented approach to HR and employee benefits; Little Moons sought a unified platform that would simplify access to essential resources for all employees, particularly enhancing their benefits and rewards offerings. 

"We needed a system capable of scaling quickly to support this growth, so we sought a solution that combined HR and rewards in a single platform, making it easier for employees to access and utilize these resources efficiently." Explains Supria. 

The Solution: A Seamless Integration with Access Engage 

Having already successfully implemented Access PeopleHR for their core HR needs, Little Moons naturally looked to Access Group for a comprehensive solution to enhance their employee benefits and rewards. "Since we were already using PeopleHR for our HR needs, we wanted to enhance our employee benefits and reward offerings, particularly for our team at Park Royal," Supria explained. The decision to choose Access Engage was driven by its ability to provide a holistic and integrated platform. This allowed Little Moons to build upon their existing HR infrastructure, ensuring a smooth transition and a single, cohesive system for their team. 

Little Moons set clear objectives for their partnership with Access technology: 

  1. Ease of Use: To implement an easy-to-use, user-friendly system for employees.
  2. Centralisation: To create a centralised, all-in-one solution for staff to access and utilise.
  3. Streamlined Operations: To streamline operations by having a single point of reference for employees. 

Implementation and Ongoing Support: A Positive Experience

The transition to Access Engage was remarkably smooth. Little Moons highlights that their "experience as an Engage customer has been very positive."  Supria added, "The implementation team has been excellent, providing all necessary information and assistance and we receive ongoing support from Access PeopleHR and Engage."  

The ongoing support from Access has also been a significant positive, with inquiries consistently receiving responses within 24 hours. "The response time for inquiries has consistently been within 24 hours, which has been really impressive," Supria noted. This efficient setup and responsive support have ensured that the platform meets Little Moons' evolving needs. 

Tangible Improvements and Enhanced Employee Morale 

Since the launch of the Access PeopleHR and Engage platform, Little Moons has observed significant improvements:

  • Reduced Administrative Time: The platform has provided easy access to information, significantly reducing administrative time since all resources are readily available.
  • On-the-Go Access: The app’s launch has enabled employees to access benefits conveniently on the go with just a click of a button!
  • Boosted Morale: Integrating Access products has fostered a happier workforce, with Access PeopleHR and Engage in particular boosting morale and motivation across the team. 

 

The Workplace Extra feature has been particularly impactful, offering: 

  • Customisation: It allows us to tailor and modify benefits to suit our specific business needs.
  • Editing Capabilities: We can easily update and adjust benefit information as needed.
  • Centralised Information: All benefit-related materials can be uploaded and stored under a single tab.
  • Improved Accessibility: Employees can access all their benefit information in one convenient location.
  • Streamlined Management: The consolidated approach simplifies the process of overseeing and administering our benefits program. 

Looking Ahead 

While still in the early stages of platform usage, Little Moons is eagerly anticipating feedback from their team on how they are utilising and benefiting from the new resources. "We’re still in the early stages of usage of the platform but we’re looking forward to hearing back from the team on how they’re finding all the benefits!"  The positive impact on administrative efficiency and employee morale already speaks volumes.