How to Be a More Trustworthy Leader
If this set of infographics on digitalinformationworld.com is accurate, then 20% of employees say that trust is the most important component of an employee-boss relationship.
So if 1 in 5 employees consider trust to be the most important quality in the person leading them, then how, as leaders, can we become more trustworthy? Here are five great suggestions.
1. Be an Excellent Listener. When you listen to what your people have to say, they’ll trust that you care. On top of this, you’ll have a much better understanding of their problems, and you’ll therefore be much better equipped to help them – which in turn helps to build trust, as your team will believe that you have their best interests at heart.
2. Find Creative Solutions for Complex Problems. There’s nothing wrong with following processes and going “by the book”, but sometimes you have to think outside the box (if you’ll pardon the cliché). Doing this will help your team members to trust you as a leader, as they will have more faith in your ability to actually solve problems.
3. Keep Your Promises. We actually discussed this issue recently in our article “5 Bad Manager Habits You Need to Avoid” – and I can’t stress enough how important it is! If you’re making promises or setting goals that, realistically, you aren’t going to keep or meet, then you’re going to quickly destroy any trust you may have built with your team.
4. Maintain Interdepartmental Communication. Even if you have nothing to do with the other departments within your company, it pays to maintain good communication links with them. Not only does it help to prevent the spread of unfounded gossip, but knowing what’s going on in your company as a whole puts you in a position of greater trust with your team, as they know they can rely on you for more information than that which is limited strictly to your team.
5. Focus on Inspiration Instead of Intimidation. Scare tactics rarely work, and when they do, the results are generally short-lived. If you rule with an iron fist, your employees will not feel able to discuss problems and mistakes with you, which in turn can lead to even bigger problems further down the line. Make it your goal to inspire and encourage, instead of to intimidate and control.
What tips can you give to our readers who want to become more trustworthy leaders? Share your expertise in the comments below.
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